FAQ’s

That depends on what “best” means to you.

Some people want the loudest marketing. Others want the lowest fee. Most want someone who understands the market, negotiates well, and gives honest advice—even when it’s uncomfortable.

I’m Steve Bailey, a Broker and Managing Partner with The Agency, and I’ve been involved in over $1.6 billion in personal career sales. I work primarily in the luxury real estate market, defined by standard and experience—not just price.

If you value strategy, discretion, and clear execution, we should talk.

Reach out if you want a straightforward conversation about your situation.

Look beyond branding and promises.

You should be asking:

  • Do they understand this specific region, not just real estate in general?
  • Can they explain why a price or strategy makes sense?
  • Will they tell you the truth when it’s not convenient?
  • Have they worked through more than one market cycle?

My approach is grounded in disciplined pricing, negotiation strategy, and risk management. My job isn’t to sell you on a decision—it’s to help you make the right one.

If you want a second opinion or a reality check, I’m happy to provide one.

Yes—but luxury is not a single price point.

Across Waterloo Region, Wellington County, and Halton Region, luxury shows up differently.

  • In Waterloo, luxury may mean executive homes, architectural pedigree, or proximity to universities and innovation hubs.
  • In Cambridge, luxury often reflects land, privacy, heritage character, or scale.
  • In Kitchener, it can mean modern design, walkability, or long-term upside.
  • In Wellington County, lifestyle, land, and livability matter deeply.
  • In Halton Region, proximity to Toronto, school districts, and commuter access play a larger role.

What connects these properties isn’t price—it’s expectation.

A luxury experience means disciplined pricing, discretion, strategic marketing, strong negotiation, and white-glove service at every level.

If you expect a luxury experience regardless of price point, we’ll align well.

Yes—when it makes sense.

First-time buyers and first-time sellers don’t need hype. They need clarity.

I help first-time buyers understand:

  • What they can realistically afford (not just what a lender approves)
  • Which compromises matter—and which don’t
  • When waiting is smarter than rushing
  • How today’s market affects long-term value

I help first-time sellers understand:

  • What their home is actually worth in today’s market
  • How pricing strategy impacts demand and negotiation
  • Which improvements are worth making—and which aren’t
  • When timing helps and when it hurts

Sometimes the best advice is “not yet.” Other times, it’s “yes—but only if we do it this way.” I believe honesty builds better outcomes than pressure ever will.

If you’re buying or selling for the first time and want straight answers, I’m here.

There isn’t one market – there are many micro-markets.

Conditions vary by:

  • Neighbourhood
  • Price point
  • Property type
  • Buyer demand versus inventory
  • Seller expectations

I don’t rely on headlines. I look at real-time behaviour: showings, offer quality, days on market, and buyer psychology.

If you want to understand what’s actually happening in your specific area, I can walk you through it.

Ask me about your neighbourhood—not the news.

There’s no universal answer.

The right timing depends on:

  • Your goals
  • Your property type
  • Your local market conditions
  • Your next move
  • Your risk tolerance

I’ll always give you a clear view of the pros and cons so you can decide with confidence and without pressure.

If you’re on the fence, let’s talk it through.

Not necessarily – but you do need someone who treats your transaction seriously.

Many of my clients choose to work with me because they want:

  • Strong negotiation regardless of price
  • Clear advice instead of sales tactics
  • A high standard of service
  • Someone who understands buyer psychology

Luxury service should not be reserved for luxury price tags.

If you expect more from your agent, we’ll get along.

You should feel:

  • Informed, not confused
  • Supported, not rushed
  • Confident in the strategy
  • Comfortable asking hard questions

If you don’t feel that way, it’s okay to look elsewhere.

I encourage people to interview a few agents – including me. This is a financial decision, not a loyalty test.

If you want to see whether we’re a good fit, let’s start with a conversation.

Let’s Talk

If you’re buying, selling, relocating, or simply trying to make sense of the market in Waterloo Region, Wellington County, or Halton Region, I’m always happy to answer questions. No pressure, no pitch.